Terms of service

TERMS OF SERVICE
Last updated: October 7, 2025

OVERVIEW

Welcome to Mad Lips! The terms “we,” “us,” and “our” refer to Mad Lips. Mad Lips operates this store and website, including all information, content, features, tools, products, and related services, with the goal of providing you, our customer, with a personalized shopping experience (the “Services”). Mad Lips is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, along with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), outline your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they include important legal information, such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are of legal age in your state or province of residence and have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing or purchasing through our online store, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You warrant that all information provided is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products and services accurately. However, colors and product appearances may vary depending on your device and its display settings.

We do not guarantee that the quality or appearance of any products purchased by you will meet your expectations or match descriptions or visuals provided on our site.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

By placing an order, you are making an offer to purchase. Mad Lips reserves the right to accept or reject your order for any reason at its discretion. An order is not considered accepted until we confirm it. Payment must be received and processed before acceptance.

Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests once an order is confirmed. If we cancel or modify your order, we will attempt to notify you using the contact information you provided at checkout.

All purchases are subject to our Refund Policy. You represent and warrant that all purchases are for personal or household use only and not for resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of your order and will appear in your order confirmation email. Unless otherwise noted, prices do not include taxes, shipping, handling, or import duties.

Prices listed on our online store may differ from prices offered elsewhere. Periodically, we may offer promotions governed by separate terms. In case of conflict, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update account details (such as email address, payment information, and expiration dates) so we can process your orders and contact you as needed.

You represent and warrant that (i) your credit card information is true and complete, (ii) you are authorized to use the card, (iii) charges will be honored by your card issuer, and (iv) you will pay all incurred charges, including applicable taxes and shipping fees.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Ownership and risk of loss pass to you once items are handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content within the Services—including trademarks, text, images, graphics, videos, and other materials—is owned by Mad Lips, its affiliates, or licensors and is protected under U.S. and international intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, display, or transmit any material without prior written consent. Nothing in these Terms grants any license or rights under Mad Lips’, Shopify’s, or any third party’s intellectual property.

Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by Mad Lips.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. You acknowledge that these are provided “as is” and “as available” without warranties or endorsements. Use of such tools is entirely at your own risk and subject to the terms of the relevant third-party providers.

Future updates or features we introduce will also fall under these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links or materials provided by third parties. We are not responsible for the accuracy or content of such materials. Accessing them is at your own risk.

We are not liable for any damages arising from your use or purchase of third-party products or services. Always review the third party’s terms and privacy policies before engaging with them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Mad Lips is powered by Shopify, which enables us to offer the Services. However, any purchases you make are solely between you and Mad Lips. Shopify is not responsible for any sales, injuries, losses, or damages arising from transactions with Mad Lips.

By using the Services, you expressly release Shopify and its affiliates from any claims, damages, or liabilities connected to your purchases or transactions with Mad Lips.

SECTION 10 - PRIVACY POLICY

All personal data collected through the Services is governed by our Privacy Policy and may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these policies and consent to the processing of your personal data accordingly.

SECTION 11 - FEEDBACK

If you submit or post any ideas, feedback, reviews, or suggestions (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, and distribute such Feedback for any purpose.

You represent that you own all rights to your Feedback and that it does not infringe on third-party rights. We are not obligated to maintain confidentiality, pay compensation, or respond to Feedback.

We may remove content deemed offensive, illegal, defamatory, or otherwise inappropriate.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, the Services may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors or cancel orders at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to use the Services to:

Violate any laws or regulations;
Infringe intellectual property rights;
Harass, defame, or harm others;
Transmit false or misleading information;
Upload malware or spam; or
Interfere with security or network features.

We reserve the right to suspend or terminate your account for any prohibited activity.

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time without notice. You remain responsible for all amounts due up to the date of termination.

Sections regarding Intellectual Property, Feedback, Termination, Warranties, Limitation of Liability, Indemnification, and other applicable clauses will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Except as expressly stated by Mad Lips, the Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Mad Lips, Shopify, and their affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Mad Lips, Shopify, and their affiliates from any claims, losses, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 18 - SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT

Failure to enforce any provision shall not constitute a waiver. These Terms and any posted policies constitute the entire agreement between you and Mad Lips.

SECTION 20 - ASSIGNMENT

You may not assign or transfer these Terms without our written consent. We may transfer our rights and obligations without notice.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed under the laws of the jurisdiction in which Mad Lips is headquartered (São Paulo, Brazil).

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS

You may review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms at our discretion. Continued use of the Services after changes constitutes acceptance of the new Terms.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to support@mymadlips.com.

Contact Information:
Mad Lips
📧 support@mymadlips.com
📍 Avenida Paulista, São Paulo, SP, 01310-100, Brazil